• Due to the nature of our products, we charge a 20% RESTOCKING FEE, plus the cost of freight (both ways) on all returns and exchanges.
• In the event that your product arrives damaged during transit and is damaged during delivery, take several clear photos contact our customer service team. We will file a claim with the carrier and replace the product at no charge.
• Merchandise must be in original crating and/or packaging to protect the product during shipment. All returned items must be in 100% resalable condition. The return authorization number should be visible on all packages and on the freight bill. YOU MUST USE OUR SHIPPING COMPANIES FOR RETURNS.
• Any non-defective merchandise that is returned collect will be refused, and the customer will be responsible for charges incurred.
Cancellation Policy:
Due to the quick turnaround time of our production all orders must be cancelled within 24 hours or they are subject to a 20% restocking fee if the product has been placed into production.
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